NO TOLERANCE POLICY

Sessions begin and end at scheduled times. Sessions that begin late because the client arrived late end at the appointed time and are full price. If you are more than 15 minutes late you may be required to reschedule, and a fee may apply. It is at the therapist's discretion to continue with the service at a shortened amount of time. You are still responsible for the full cost of the service even if your service is shortened. If cancellation is necessary, please give 24-hour notice* or you will be charged a $30 fee regardless of the length of the appointment. If a client cancels without notice s/he will be considered a “no show” and the fee applies.  *After two consecutive cancellation/no shows, you will be required to prepay for future appointments. After three cancellations/no shows, your appointments will no longer be accepted.  *If you are ill, to please contact me as soon as possible to reschedule. There will be no fee for cancellations with less than 24-hour notice of in-person appointments due to illness with communication from the client. Emergency cancellations are determined at the practitioner’s discretion. If I need to cancel an appointment, I do so within 24 hours* whenever possible. If an emergency arises and  I cannot keep an appointment, clients will be contacted as soon as possible and given the option to reschedule.  *If I become ill I will contact you as soon as possible to reschedule all appointments